This page covers some topics, that can be used to troubleshoot Qinsy installation problems:
Aborting a hanging installation
Sometimes an installation or uninstallation can take a long time to complete, but in some cases it might even get stuck.
If waiting for 15 minutes does not work, try the following steps:
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Reboot the system
In some cases, the installation will continue automatically after signing in. If not, try to run the installer once again. -
End the installer process
If the installation is stuck, even after a reboot, locate the processmsiexec.exein the Windows task manager and end it. Restart the system and retry the installation.
Installation logging
To enable verbose logging during any installation, run the installation from a command prompt, with the argument /l*v setup.log. This will write all installation events to the file setup.log.
A verbose log contains a lot of information, which helps a system administrator or Qps engineer to locate the source of the problem.